FAQ's
What types of products do you offer?
FashionVibes specializes in a curated selection of stylish and versatile men's apparel. Our offerings include high-quality items such as the Luke™ versatile male stretch pants and the Dominic™ ultra-stretch casual jeans, designed to provide both comfort and elegance for various occasions.
How can I determine my size for your clothing?
To ensure the best fit, we recommend consulting our sizing chart available on each product page. It provides detailed measurements for each size, allowing you to select the most appropriate option based on your body measurements.
What is your return policy?
We have a 14-day return policy. To be eligible for a return, items must be unworn, unused, and in their original packaging with tags attached. You can initiate a return by contacting us at contact@fashionvibes.ae.
How long does shipping take?
Shipping within the United Arab Emirates typically takes between 5 to 10 business days after a handling time of 2 to 4 business days. We utilize DHL for our shipping services to ensure timely delivery.
Do you offer free shipping?
Yes, we provide free shipping on all orders within the United Arab Emirates, making it easier for you to enjoy our stylish apparel without additional costs.
Can I exchange an item?
Yes, we accept exchanges. The fastest way to ensure you receive the desired item is to return the original item and place a new order for the replacement once the return is accepted.
What should I do if my item is defective or damaged?
If you receive a defective or damaged item, please inspect your order upon reception and contact us immediately at contact@fashionvibes.ae. We will evaluate the issue and work to resolve it promptly.
How long does it take to process a refund?
Refunds are typically processed within 7 business days after we receive and inspect your returned item. Please note that it may take additional time for your bank or credit card company to post the refund to your account.
How can I contact customer support?
🏬 Store Name: FashionVibes
🏢 Company Name: BL E-COMMERCE
🆔 Company Number: 73959812
💼 VAT Number: NL859724554B01
📞 Phone: +971 800 0120187
📧 E-mail: contact@fashionvibes.ae
🏠 Business Address: Parmentierweg 14, 7602PW, Almelo, The Netherlands
⏰ Operating Hours: Mon-Fri: 9 AM - 5 PM and Sat-Sun: 9 AM - 1 PM